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Citizen's Charter

 

 

  1. Streamlining and Process Improvement | Modified Form A, Annex 3A and Annex 3B
  2. Client Satisfaction Report | 2018
  3. Anti-Red Tape Act (ARTA) Compliance
    1. FY 2025
    2. FY 2024
    3. FY 2023
    4. FY 2022
    5. FY 2021
    6. FY 2020
    7. FY 2019
    8. FY 2018
    9. FY 2016
  4. Committee on Anti-Red Tape (CART) Directory | 2025 | 2024 
  5. Handling Customer Feedback