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Citizen's Charter

 

 

  1. Streamlining and Process Improvement | Modified Form A, Annex 3A and Annex 3B
  2. Client Satisfaction Report | 2018
  3. Anti-Red Tape Act (ARTA) Compliance
    1. FY 2025 rev 2
    2. FY 2025 rev 1
    3. FY 2024
    4. FY 2023
    5. FY 2022
    6. FY 2021
    7. FY 2020
    8. FY 2019
    9. FY 2018
    10. FY 2016
  4. Committee on Anti-Red Tape (CART) Directory | 2025 | 2024 
  5. Handling Customer Feedback