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Citizen's Charter

  1. Streamlining and Process Improvement | Modified Form A, Annex 3A and Annex 3B
  2. Client Satisfaction Report | 2018
  3. Anti-Red Tape Act (ARTA) Compliance
    1. FY 2020
    2. FY 2019
    3. FY 2018
    4. FY 2016
  4. Handling Customer Feedback